5 CRM Tools for Non Profits

Customer relationship management (CRM) is a technology for managing all your stakeholder relationships and interactions with clients and potential clients. The goal is simple: improve stakeholder and client relationships.

A CRM system helps companies stay connected, streamline processes, and improve profitability. If your organisation isn’t using a CRM, it should be. This is especially important if you’re a nonprofit needing to keep an accurate and updated record of donors, volunteers, fundraisers, event attendees etc.

The good news is, there are plenty of CRM tools to choose from. Here we look at five of the best for nonprofits…

1. Kepla

Kepla is driven towards a world that upholds human rights, where poverty is eradicated, our environment is protected, and everyone has access to the resources they need to thrive. To use Kepla, your goals must align with theirs.

Kepla is a tool for growing your community and works with you to campaign, fundraise, manage members and events, and provide education and training. It creates a full picture of your supporters with custom fields, geo-location, colour-coded tags and more.

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2. Salesforce

Salesforce is the world’s #1 CRM, and their community counts over 45,000 nonprofits. Nonprofit Cloud powers your mission by tracking and measuring impact in real time, helping you raise more using insights from artificial intelligence on donors, and by taking every constituent on their own personal journey.

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3. Salsa

Salsa offers solutions exclusively for nonprofits. From start-up charities, to mid-size nonprofits, to global organisations, our clients lead the industry in donor retention & acquisition. Salsa CRM is used by thousands of nonprofits every day to build rich supporter profiles, track all donations & donor interactions, create direct mail fundraising appeals, and easily view data with fundraising dashboards and flexible query tools.

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4. ThankQ

Sydney-based ThankQ is a dedicated not-for-profit data managemet support that delivers tools for effective membership management, relationship management, grants management, event management and more. Communication/mailing is made easy with quality training and service support.

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5. Bloomerang

Bloomerang’s simple donor database solution is built around best practices to help nonprofits decrease donor attrition and increase revenue. Bloomerang pools the knowledge of leaders in the nonprofit world and focuses on the core functionality your organisation needs to achieve results, without the distraction of additional bells and whistles.

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