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An “Evening Exchange” typically refers to a conversation among friends or colleagues in the evening, where they share experiences, thoughts, or engage in discussions. This Evening Exchange, recorded 7 August 2024, featured three conversations with Hans Erik Henrikson, CEO Epital Health. These conversations unpacked Denmark’s healthcare reform and the intricacies of healthcare transformation, digitalisation for supporting home treatment, and ways to advance elderly care.
The five professional development goals for the three conversations are:
- Understand Healthcare Reform Strategies:
- Gain comprehensive knowledge of Denmark’s healthcare transformation strategies, specifically the shift from hospital-based to primary and outpatient care, and explore similar initiatives in Australia.
- Enhance Preventive Care and Patient Outcomes:
- Learn how to prioritise preventive care, enhance accessibility, and improve patient outcomes through redefined healthcare delivery models.
- Leverage Digital Health Solutions:
- Explore the role of digital health solutions in supporting home treatment, focusing on platforms like Sundhed.dk, Medicinkortet, Sundhedsjournalen, and Min læge, and their impact on patient empowerment and healthcare efficiency.
- Improve Elderly Care Practices:
- Gain insights into Denmark’s advanced elderly care strategies aimed at improving quality of life for senior citizens, including comprehensive care, rehabilitation, and prevention services, with a comparison to Australian practices.
- Foster Innovation and Collaboration:
- Identify opportunities for innovation and collaboration in healthcare delivery, particularly in preventive care, digital health, and elderly care, by comparing and contrasting Danish and Australian initiatives.
About Hans Erik Henriksen:
Hans Erik Henriksen is CEO of Epital Health. Epital Health delivers patient centered digital health solutions and services which help society and healthcare authorities manage chronic patients to improve their quality of life. Until 2021, Hans Erik Henriksen was CEO of Healthcare DENMARK. Healthcare DENMARK is a public-private partnership organisation, with a national mandate to promote Danish healthcare solutions and competencies abroad. He has a solid healthcare background from different executive positions during the latest 20 years including being responsible for IBM Healthcare and Life Sciences in the Northern and Eastern part of Europe.
Conversation 1:
Denmark’s Healthcare Transformation
Facilitated by Monika Wheeler, CEO Healthy North Coast
49 minutes
This conversation provided insight into Denmark’s transformational health reform and the strategies employed to successfully shift care delivery from hospitals to primary healthcare, municipalities, and outpatient clinics. It discussed how Denmark has redefined healthcare delivery to prioritise preventive care, enhance accessibility, and improve patient outcomes, and it explored the similarities and differences between the Danish health system and Australia’s.
Supporting resources:
Inside Denmark’s Healthcare: Contrasts and Comparisons with Australia (Pre-Exchange Interview)
Conversation 2:
Digitisation for Supporting Home Treatment
Facilitated by Ian Treweek, District Director Digital Health, Mid North Coast Local Health District
45 minutes
This conversation explored the innovative digital solutions driving Denmark’s home treatment initiatives, including services like Sundhed.dk, Medicinkortet, Sundhedsjournalen, and Min læge. It discussed the role of technology in empowering patients, streamlining communication, A.I., and improving the quality and efficiency of healthcare delivery, with reflections on Australian digital healthcare advancements.
Supporting resource: Digitisation in Danish Healthcare
Conversation 3:
Advancing Elderly Care
Facilitated by Associate Professor Kate Huggins, Senior Researcher, Institute for Health Transformation Deakin University
56 minutes (includes Q&A with all three facilitators)
This conversation discussed Denmark’s approach to advancing elderly care to improve the quality of life for senior citizens and for supporting healthcare professionals in delivering comprehensive care, rehabilitation, and prevention services. It explored insights into the initiatives shaping elderly care policies and practices, and the opportunities for innovation and collaboration within Australia.
Supporting resource: Advancing Elderly Care
Conversation Facilitators
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#1 Monika Wheeler, CEO Healthy North Coast
As Chief Executive, Monika is driving health system improvements to support primary health care access, healthy ageing, mental health, population health and Aboriginal and Torres Strait Islander health. Monika played a key leadership role in supporting response efforts over the last three years to fires, floods and the COVID-19 pandemic.
Monika has nearly 20 years’ experience leading social policy strategy and health service delivery and holds a Master of Public Policy from the University of Sydney. She has worked at the local, state, national and international levels in government and not-for-profit organisations.
#2 Ian Treweek, District Director Digital Health, Mid North Coast Local Health District
Ian has been in IT for over 25 years and in senior management roles for the past 18 years. His background spans many industries that include not for profit organisations, government departments, financial services companies, software development companies, and non-government organisations.
In the last 10 years Ian has led significant digital transformation programs in the non-profit and government sectors, his most recent role was in the disability sector at The Disability Trust where he led the uplift of all digital services improving outcomes for the organisation’s clients and participants.
#3 Associate Professor Kate Huggins, Senior Researcher, Institute for Health Transformation Deakin University
Kate supports and shapes the future of healthcare access and effectiveness by leading research translation. She’s a past scholar from the National Institute of Health (NIH, USA) Training Institute for Dissemination and Implementation Science in Health, and from the Monash-Harvard Macy Institute for leadership in Innovation in Healthcare. Kate works to address complex problems in healthcare, and to find effective prevention strategies or interventions for people at risk of, or with, diseases such as cancer, CVD and type 2 diabetes.